1. We start by talking about the viability of your case by phone (No Fee)
2. From there we set an appointment to meet or go over a plan. If we come to your home or business the first 1/2 hour is free.
3. We do not work without a retainer and the retainer is NOT refundable so let's make a plan.
4. We do NOT do anything ILLEGAL, regardless of what you might think is legal. Example: We do not place covert GPS units on vehicles unless the title is in your name or it's your business vehicle.
5. If we are asked to drop what we are doing for emergency assistance, it will cost extra.
6. If your retainer runs out, work will cease until the retainer is refilled.
7. We charge for mileage and expenses
8. All cases require a 2-4 hour minimum. If we are asked to check on something and it's 1 hour, you will be charged for 2 or 4-hour depending on the case.
9. We have the right to refuse surveillance if we are not available even if you have a contract with us.
10. We are very serious about what we do, please be respectful and take our advice. If you become a difficult client, we will drop the investigation and you will lose your retainer.
Thank You and I look forward to assisting you!